The brief asked for lead tracking; a real operations team needed far more — every customer conversation in one place, multi-worker assignment for confirmed events, live KPIs, and control over quotes, invoices and pricing.
A web dashboard: an overview with live KPIs, activity feed, schedule and tasks; an enquiries pipeline auto-tagged by source; a customer record that brings email, in-app chat, calls, SMS and notes into one timeline with a single reply to both app and email; multi-worker assignment per role with availability checks and one-tap notifications; services and pricing with one-click global control; and quotes and invoices with statuses, line items and a 30% deposit schedule via Stripe.


Tell us what you need. You will get a clear scope, a realistic price and a formal quotation — usually within one business day.